{"id":27,"date":"2026-07-25T15:08:41","date_gmt":"2026-07-25T15:08:41","guid":{"rendered":"https:\/\/www.nevotiq.com\/solution\/maintenance-support-technique\/"},"modified":"2026-07-25T15:08:41","modified_gmt":"2026-07-25T15:08:41","slug":"maintenance-support-technique","status":"publish","type":"solution","link":"https:\/\/www.nevotiq.com\/solution\/maintenance-support-technique\/","title":{"rendered":"Maintenance & Support Technique"},"content":{"rendered":"

MCO Applicatif<\/h2>\n

Nous assurons le maintien en condition op\u00e9rationnelle de vos applications critiques : correction de bugs, mises \u00e0 jour de s\u00e9curit\u00e9, \u00e9volutions r\u00e9glementaires et optimisation des performances.<\/p>\n

Support Niveau 1 \u00e0 3<\/h2>\n

Notre \u00e9quipe de support intervient sur trois niveaux : hotline utilisateur (N1), diagnostic technique (N2) et r\u00e9solution avanc\u00e9e \/ d\u00e9veloppement correctif (N3), avec des SLA adapt\u00e9s \u00e0 la criticit\u00e9.<\/p>\n

Supervision & Monitoring<\/h2>\n

Mise en place d’outils de supervision centralis\u00e9s (Prometheus, Grafana, Datadog) avec alerting intelligent et dashboards personnalis\u00e9s pour une visibilit\u00e9 en temps r\u00e9el sur l’\u00e9tat de sant\u00e9 de vos applications.<\/p>\n","protected":false},"excerpt":{"rendered":"

Maintien en condition op\u00e9rationnelle de vos applications avec des contrats de support adapt\u00e9s \u00e0 vos enjeux.<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-27","solution","type-solution","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.nevotiq.com\/wp-json\/wp\/v2\/solution\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nevotiq.com\/wp-json\/wp\/v2\/solution"}],"about":[{"href":"https:\/\/www.nevotiq.com\/wp-json\/wp\/v2\/types\/solution"}],"wp:attachment":[{"href":"https:\/\/www.nevotiq.com\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}